Home for Exchange FAQs

Do you still provide an email Newsletter?

Yes. We will be sending exchange suggestions in a bi-monthly newsletter based on your Dream Destinations.

You can update your Dream Destinations at any time to ensure you continue to receive relevant suggestions.

This will be arriving shortly.

How can I translate information into my language?

You can translate information into your language by using the translation tool. This tool appears on home listing pages and in your exchange discussion.

The tool will only appear if the languages of both users do not match. You will not see this, for example, if you are an English speaker viewing a property in the UK or United States.

The translation tool supports English, French and Spanish.

 

Where can I see reviews?

You can see reviews left by members by clicking See more stories on the homepage.

Homes with reviews will display these on their listing below Property Features for you to read.

 

How do I leave a review of my exchange?

After you have completed an exchange, that has been agreed on-site, you will receive an email request for a review and a notification link on your account.

Click 'Review my exchange' to provide feedback on your trip. If you have multiple, click 'View all' to see all pending review requests.

You will be able to give a detailed review of your experience. This will then be sent to our team to add to the relevant listing.

Can't find the answer to your question?

Get in touch if you cannot find the answer to your question, we're happy to help.

Speak directly with our team:

+44330 335 7570

10am - 6pm GMT Mon - Fri

Email anytime: hello@homeforexchange.com