Home for Exchange FAQs

How exactly do I exchange?

Found a home you love? It's as simple as messaging the owner and taking it from there.

You can use our secure messaging to talk over the details - then when you're ready you just need to click 'agree'. Easy.

Have you got any insider tips?

Way too many to write here. But the ones you really need to know are:

  • Invest in your listing. Making it look amazing and you'll spend way less time searching for exchanges.
  • Be open minded. Sometimes those opportunistic exchanges turn out to be the best.
  • Communicate. Members can sometimes exchange 10 to 20 messages via the site to confirm an exchange and a phone call can definitely help too.
  • Be thoughtful. Ensure your home is tidy and stocked up with the basics before your exchange arrives. In turn, leave your hosts home as you found it.

 

Nail all those and you (and your swapper) will be perfectly happy. 

What about insurance?

It's always a good idea to talk to your home insurer before your trip to make sure you're covered while you exchange and to give yourself a chance to take out any extra cover, should you need it.

 

Do we have to exchange at the same time?

Not at all.

In fact, many of our members arrange non-simultaneous exchanges, where your guest may come to stay with you in June, but you don't stay at their's until November, for example.

 

How do members contact each other about home exchanges?

Members contact each other about home exchanges through the secure messaging system within the Home for Exchange service. You will also receive an email to your own email address to alert you each time you receive a new message.

We ask that our members respond to all exchange requests and messages, even if the exchange request is not of interest to you.

Once you've made contact with members via the site, it's also a good idea to discuss your home exchanges on a phone call or via Skype to get to know your exchange partner more.

Do I have to add photos of my home straight away?

Photos are a really important part of your profile and members who add photos are 11 times more likely to receive home exchange requests.

Don't worry if you don't have photos to hand when you join. You can return later to add photos or other details - simply follow the link in the Welcome email we sent you or go to the 'My Profile' section as soon as you have photos ready. We strongly recommend that you add at least one photo to your listing to get the most out of your membership.

Can I list more than one home?

Standard and Platinum members can list as many properties on the site as they wish without any extra fee per home. Simply go to your My Account area, and click on the 'Add home' link. If you have any questions about how to do this, please contact hello@homeforexchange.com.

 

How do I manage my property listing(s)?

Simply go to your 'My Account' area, and click on 'My homes' or 'Edit my profile'. You can add or deactivate a property any time (your property listing(s) will remain active on the site unless you choose to deactivate these). If you have any questions about how to do this, simply email hello@homeforexchange.com

How many times can you exchange during the year?

As a Home for Exchange member, there is no limit on the length or number of exchanges that you agree throughout the year - it's all part of your single membership fee.

How does the exchange confirmation process work?

The Home for Exchange site takes you through the process of agreeing home exchanges online in a simple and secure way. This covers the essentials and confirms your exchange timings and other specifics.

You can start this process simply by clicking on the 'Agree Exchange' button in the top right corner of any trip discussion.

For any questions, please contact us on hello@homeforexchange.com.

Can you exchange cars as part of a home exchange?

Many members do, as you can save on hire-car costs, and even leave your cars at the airport for one another to save on taxis. But before you make the agreement, check that your insurance policy allows your exchange partner to drive your car - if an extra premium is charged, sort out who will pay.

What should you do to make your exchange run as smoothly as possible?

Industry experts state that it is very rare for complaints about theft or damage to be reported around home exchanges.
Just to be on the safe side, it is advised for members to lock away any valuable possessions that you instinctively would not want to leave out on display.