Yes, a
home exchange contract is available for all members. This
home exchange contract is a formal agreement between both parties involved in a home exchange. It is intended to clearly set down the terms of the exchange and all agreed logistics, such as date and time of arrival, exchanging keys and so on. A car exchange contract can also be included if applicable.
Click here to see a sample contract Accommodation insurance
As an optional part of the exchange contract, you can purchase 'Accommodation Insurance', which protects your travel plans in case your exchange partner is forced to cancel the deal due to illness, death in the family or other unforseen and viable reasons covered by the insurance. For more information about the home exchange contract and the accommodation insurance, please logon to your account and click on the link 'my agreements'. Note: the contract is only available for members of HomeForExchange.com.
The home exchange contract features are only available for members of HomeForExchange.com. However, the optional accommodation insurance which can be purchased as part of the contract is not free of charge. The costs of this insurance depends on the number of travellers within your party and the duration of the stay.
The home exchange contract is first of all intended to avoid miscommunication by setting down in clear terms what has been agreed upon. Besides this it acts as a reference guide containing practical information about both your and your exchange partner's home. It is up to you if you want to regard this as a legal document. Remember that home exchange is first of all based upon trust.
Both parties involved in a home exchange can create the contract. Please make sure that your exchange partner agrees with using the contract before you create it. Some members may not want to use a contract as the use of it is optional.
All members of HomeForExchange.com can use the online home exchange contract functionality. This contract is not just a plain document, but consist of a set of dynamic pages which you and your exchange partner can use to clearly set down what has been agreed upon. Once all pages have been completed the contract can be printed and digitally signed by both parties. The contract consists of the following sections:
- Parties involved
- Arrival and departure dates
- Conditions
- Accommodation insurance
- Car exchange
- Various notes
- Important contacts
The contract pages are available from your member mainpage by clicking on "my agreements"; so make sure you are logged on to your membership account.
As an optional part of the exchange contract, you can purchase "Accommodation Insurance", which protects your travel plans in case your exchange partner is forced to cancel the deal due to illness, death in the family or other viable reasons covered by the insurance. So if your exchange partner is forced to cancel the agreement within 6 months of the start of your exchange for illness or other specific unforseen circumstances, you don't have to cancel your trip as well. You can purchase an insurance and HomeForExchange.com will payout a certain amount per day up to a maximum of 30 days of your planned trip. This payment can be applied towards alternative accommodation in our near your original destination. A few important things to realize:
- This insurance only covers a cancellation of the party you have closed a home exchange deal with. It does not cover a cancellation due to your own circumstances.
- You must have a completed and digitally signed home exchange contract if you want to insure yourself against a possible cancellation.
- Your exchange partner must agree to supply proof of a possible cancellation, which is part of the conditions page of the home exchange contract.
For more information, please logon to your membership account and click on the link "my agreements". You will find detailed information about the coverage, the premiums and benefits, the claim procedure and the general provisions.
No, our company is not bonded and insured. Our marketplace is the whole world and we have chosen to register our company as a limited liability company in The Netherlands. The rules and regulations in the European Union differ from these in the United States and for many companies there is no obligation to be bonded or insured and our company is not.
HomeForExchange.com offers a global marketplace for people interested in non commercial holiday home exchange. It's our task to make sure this marketplace is vivid at all times. What happens between you and your exchange partner is legally outside the borders of our responsibility. This is the way it works for all major home exchange agencies. Any accident or damage caused by your exchange partner is a matter between you and your exchange partner - although we do offer all members our online home exchange contract and we do offer to mediate between parties if requested and desired.
- About our company: the company has been founded in 1989 and has never gone bankrupt and no legal case has ever been filed against us.
- About payments made on our website: the payment details go straight to our bank, we do not store any credit card or bank account details on our servers and all payment pages are highly secured.
- About the security of our servers: all our servers are highly protected and updated with the latest security patches and all our engineers are senior level professionals.
- References: read our 'Recommendations' of our members. Many also contain references to the quality of service we offer.
